Technical support


Please write the serial number of your device below and click "Next" button. Exemplary serial numbers You can view here.

Please kindly note that a copy of the proof of purchase is necessary in order to accept the warranty request.


How to find MAC address in Windows 8

MAC address in network card settings

  • In a tiles view, choose search on the right.
  • Enter "control panel".
  • Start control panel".
  • Choose Network and sharing center".,
  • From the list on the right click "Change network card settings"".
  • Right click on WiFi card and choose status from the list".
  • Window withcard information will be shown.
  • Choose "Details". Window with details will appear. Entry "Physical address" is MAC.

MAC address in IP config

  • Just like before, start search and enter "cmd", confirm with "Enter".
  • In the command line enter "ipconfig /all".
  • You will see all the network interfaces. Line with "Physical Address" contains MAC.