Technical support


To schedule a pickup, please provide below the serial number of your device and click "Next" button. Kindly visit here on how to find the serial number of your device.

Please note that copy of purchase proof is necessary in order to accept the warranty request.


How to find MAC address in Windows 8

MAC address in network card settings

  • In a tales view, choose search on the right.
  • Enter "control panel".
  • Start control panel".
  • Choose Network and sharing center".,
  • From the list on the right click "Change network card settings"".
  • Right click on WiFi card and choose status from the list".
  • Window withcard information will be shown.
  • Choose "Details". Window with details will appear. Entry "Physical address" is MAC.

MAC address in IP config

  • Just like before, start search and enter "cmd", confirm with "Enter".
  • In the command line enter "ipconfig /all".
  • You will see all the network interfaces. Line with "Physical Address" contains MAC.